Absolutely! We welcome returns as long as the product remains unused, in the original packaging (where applicable), and is sent back within fifteen (15) days of being received including the receipt or a proof of purchase.
To return your product, kindly consider the information below:
- Packages sent out from our USA fulfillment centers can be returned to the following address:
11025 Westlake Drive,
Charlotte, NC 28273
- Packages sent out from our European fulfillment centers are returned to the following address:
2nd bldg., 3rd fl.,
Riga, Latvia LV-1026
You will be responsible for paying the shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of both receive and return shipping will not be included in your refund.
Depending on where you live, the time it may take for your exchanged product to reach you will vary.
If you are shipping items over $75, you should consider using a track-able shipping service or purchasing shipping insurance.
Please check our Refunds & Returns policies for more information.